Privacy Policy

Effective Date: June 25, 2025

SnapSafe Schools respects your privacy. This policy outlines how we collect, use, and protect information when you use our cyberbullying compliance platform.

1. Information We Collect

• Contact information: Name, email address, school affiliation
• Incident data: Reports submitted through our platform (with optional anonymity)
• Account information: Login credentials and user preferences
• Usage data: System logs and analytics for service improvement
• Payment information: Billing details processed securely through Stripe

2. How We Use Your Information

We use collected information to:

• Provide cyberbullying compliance services and incident management tools
• Send notifications about new reports or important system updates
• Process subscription payments and manage billing
• Improve our services and user experience
• Ensure system security and prevent unauthorized access

3. Student Privacy Protection

4. Data Security

We implement comprehensive security measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Database encryption for stored information
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure hosting infrastructure with enterprise-grade protection

5. Information Sharing

We do not sell, trade, or transfer personal information to third parties except:

• With explicit consent from school administrators
• When required by law or legal process
• To protect student safety or prevent imminent harm
• With trusted service providers under strict confidentiality agreements

6. Anonymous Reporting

7. Data Retention

• Incident reports: Retained for 7 years or as required by state law
• User accounts: Duration of active subscription plus 1 year
• System logs: 90 days for security monitoring
• Billing records: 7 years for compliance purposes

8. Your Rights

You have the right to:

• Access copies of your personal information
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal requirements)
• Transfer your data to another service provider
• Opt out of non-essential communications

9. Third-Party Services

We use the following trusted third-party services:

• Stripe: Secure payment processing
• Mailgun: Email delivery services
• Cloud hosting: Secure data storage and processing

10. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email notification and platform announcements. The "Effective Date" will be updated to reflect any changes.

11. Contact Us

For questions about this Privacy Policy or our data practices: